Careers

Nottingham
Competitive Salary
Permanent
27 Mar 2020
42.5

About The Role

Are you a fantastic communicator who loves delivering the very best service for your customers and in return is looking for a Company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the job you are looking for!
 
On a day-day basis you’ll work on the hire desk in our Service Centre, building great working relationships and product knowledge which you will use to translate your customers’ requirements into the rental products and services that meet their needs, whilst also maximising sales opportunities. You’ll be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.

It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment.

About You

If you join us we’ll provide you with a comprehensive company induction and training programme and we’ll work with you to identify your personal development needs and career progression plan. 

What you will need to bring to the role from day one:
  • Prior experience in a role where you can demonstrate exceptional customer service skills
  • Able to work as part of a team, supporting colleagues
  • Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
  • Great communication skills – both verbal and written
  • Effective administration, planning and organisation skills with strong attention to detail and accuracy
  • Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
  • Previous experience in the hire or construction industry would be advantageous but not essential

About Us

Tool Hire Express offer fast, efficient hire and sale services on a complete range of tool hire equipment along with a full stock of tool accessories and a range of push along access machines. Our products are available for hire and sale and include cutters, grinders, saws, drills, breakers, painting & decorating supplies, gardening and landscaping equipment and much more.

We're a division of A-Plant, one of the UK's leading rental equipment companies and a FTSE 100 company which offers superb training opportunities, a supportive working environment and lot of scope to progress your career in a successful and growing company.

The package includes a competitive salary and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme.

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